I have like many Canadians frequenty Timmy's on an obsessively frequent basis for years, and have given my order wich started out as a "Medium Regular" evolved to a "Large double double" and is currently a "Large Decaf double cream" on a fathful basis for years.
I am sure I average a tims a day, for the last 5 years (5 x 365 = 1825) which calculates out to more than 1800 cups of coffee, and until recently I have never received the wrong order. Other than occasionally being out of decaf was the only annoyance, and that is usually solved within 5 minutes.
Like most I am usually grabbing my coffee on the go, and behind schedule and therefore frequent the drive thru most of the time.
So here I am after having gone through the drive thru, and a mile or two up the road, opening my coffee and tasing someone elses triple triple or some other overly sweet concoction. Now should I go back? No I can't I need to be someplace, so I chalk it up to a simple mistake and since I have had over 1800 cups in a row without a problem, I forgive them and live without my coffee.
A couple of days later at the same drive thru, same deal a couple of miles up the road, and bam. Same overly sweet and probably non decaf. Now I am more perterbed, and seriously think about going back, but again forgive, and move on.
Everything goes fine after this for a couple of weeks, long enough for me to have forgotten, until same scenario and bam, wrong again. Do I go back? No (chicken?) No, just don't like confrontation. Frustrated? yes...oh....yes, if you would have been with me you would have seen an ugly sight.
What will I do? Go to a competitors? Coffee Time, Country Style? Good luck finding one, never mind with a drive thru.
So from now on I taste it before I drive away. Yes that is me in front of you who you think should have driven away already, carefully tasing my coffee, burning my tongue and holding up the line up.
For now I am stuck, with scalded tongue, addicted to tims, and the drive thru.
And what is with the 1.39 for a large. Can't we round up to 1.40?????
Sometimes life is not fair!